FAQ

How long does shipping take?

Orders are prepared and shipped within 2–3 business days. After that, Standard shipping (USPS Ground) usually takes about 3–4 business days, and Express takes about 1–2 business days.

How much is shipping?

Standard shipping is $10.00 for most orders, Express is $24.99, and orders of $200 or more ship FREE (Economy). You'll see your exact options at checkout. See our full Shipping Policy.

Do you ship internationally?

Yes, we ship to many countries. International rates are calculated at checkout.

How do I contact you?

Email us at dayanaej72@gmail.com or call/text 470-546-5021. You can also use our contact form.

What is your return policy?

You have 14 days after receiving your item to request a return. Items must be unused, in their original packaging, with proof of purchase. Email us to start a return. Items sent back without a return request can't be accepted. See our full Refund Policy.

Will I get tracking for my order?

Yes. When your order ships, you'll get a shipping confirmation email with your tracking details.

Is checkout secure?

Yes. Our checkout is powered by Shopify, and your payment details are encrypted and never shared with us.

Do you sell wholesale?

We do! We sell squishy toy cases in bulk for stores, parties and events. Browse our Wholesale collection or email us for pricing and a shipping quote.